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      Escalation Manager Interview

      Nov 16, 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at MongoDB

      Interview

      I recently underwent the initial HR phone screening, which was efficient and courteous. However, my experience took a downturn during the subsequent peer interview with a team member based in Singapore via Zoom. Unfortunately, the interviewer exhibited behaviors that left a negative impression. Throughout the interview, he frequently checked his phone, expressing visible frustration when I struggled to comprehend certain questions or answered "incorrectly" to his expectations. His consistently negative facial expressions created an uncomfortable atmosphere. While I acknowledge the fact that my qualifications may not have aligned with the role's expectations, the lack of professionalism displayed by the interviewer was disheartening. It left me hesitant about wanting to work with someone who demonstrated such behavior, even if I were to join the company. It's important to note that my feedback is based on my personal experience and may not be reflective of others' interactions. Despite not making it through to the next round, I appreciate HR's follow-up, where they provided feedback on my technical knowledge and qualifications. Their kindness in delivering this news was genuinely appreciated.

      Interview questions [1]

      Question 1

      Can you tell me more about your current role? Do you know anything about VMware virtualization and databases?
      Answer question
      4

      Other Escalation Manager interview reviews for MongoDB

      Escalation Manager Interview

      Apr 16, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 6 weeks. I interviewed at MongoDB

      Interview

      Overall had a positive experience during the interview process. Interview Panel including HR contact was courteous and accommodating. Initial rounds involved discussion with peer group, followed by a technical round. HR shared good amount of information enabling me to prepare and perform. Few more round with Support Manager and VP and SVP of Support gave me insight that they are very clear about their priorities when it comes to hiring. Entire process was informative and enjoyable and I would like to give Kudos to HR contact for making it seamless.

      Interview questions [1]

      Question 1

      Questions were around my work experience and profile; Why MongoDB. Some Mock tests were given to evaluate language skills. Situation based questions. Reasons for change etc.
      Answer question
      2

      Escalation Manager Interview

      Oct 29, 2019
      Anonymous interview candidate
      Gurgaon, Haryana
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 3 months. I interviewed at MongoDB (Gurgaon, Haryana) in Aug 2019

      Interview

      Its a top down interview process. VP, SVP, Sr.Mgr, tech Lead, escalation managers again SVP, VP etc., They are indecisive at every level and make the candidate go thru around 9 rounds of interview and at last they inform if it is positive or negative. Had a very worst experience with this company and not a place to work. They dont know what skills they need to look for and the strengths, capabilities that the candidate need to have to drive the role.

      Interview questions [1]

      Question 1

      Scenario based questions. Technical questions based on performance issue troubleshooting. ACID concepts and DB transaction based queries.
      1 Answer

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