I applied online. The process took 3 weeks. I interviewed at Miro
Interview
Phone screen, interview with manager/director, QBR presentation with the same manager/director with 2 other CSMs.
The prompt was fairly straightforward, but one of the data points wasn't clear, and the prompt has a link to the project that gives a 404 error message. When I brought this up, I was told that they like to keep things purposefully vague to see how candidates handle it. Kind of get it, but also kind of annoying.
It looks like Miro has been made aware of candidates requesting feedback but not receiving any. They are sure now in their templated rejection email to include that if we need any help in the future or feedback on the decision, they are happy to give it. They don't give you the feedback, but it is nice that they offer to give you the thing that they don't give you.
This was a friendly process: I first spoke to the recruiter,: general conversation about the role and benefits then the Hiring Manager, and there was then an exercise on MIRO. Feedback was quick and detailed.
Interview questions [1]
Question 1
Tell me how you handle a customer during an escalation call.
Initial video call with HR to go over background, previous work experience and further information on role. Asked traditional questions such as strengths and weaknesses etc, how precious experience applies to this role and asked for knowledge of company
Interview questions [1]
Question 1
Have you had previous experience with enterprise clients
I applied through a recruiter. The process took 2 months. I interviewed at Miro (Sydney) in Oct 2024
Interview
There are several stages: Phone screen, Case Study, and several 1:1 interviews with various people across the org. The 1:1 interviews aren't too bad, the people are friendly and the questions are behavioural based.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond to assist a colleague.
