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      Miro

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      Customer Support Representative Interview

      Dec 10, 2019
      Anonymous employee
      Los Angeles, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Miro (Los Angeles, CA) in Aug 2019

      Interview

      It was the most hands-on and responsive interview process. I never felt left in the dark, just holding my breath. Like most start-ups, they get to your resumes much quicker and can give you and yes or no within a week or two. I sent out 20 applications using BuiltinLa and Miro was one of them. I had an initial screening with Liane and she was such a breath of fresh air. When I started applying for jobs this summer, the first phone screening I had was by far the worst one of my entire life. She only said "mhm" and gave me awkward silences and did not want to talk to me AND couldn't fake it. Liane was talking to me like a person and I felt so comfortable. She facilitated an effective screen. Monday: recruiter screening Wednesday: Turned in assignment Friday: got a positive response and scheduled an interview Tuesday: Around 4 am PST met with Head of CSR and Team Lead (Perm) Wed: Around 5 am PST met with Head of Success (Amsterdam) Thursday: Around 5 am met with 2 CSR (Perm), met with Customer Ed. Manager and only CSR in LA office Note: I'm the weirdo that used to wake up at 2-3 AM to hit the gym so it was a great time for me to meet everyone else, rather than waiting until nighttime when I would sleep around 7-8 PM. Everything took two weeks and I was so grateful for it. I STILL get emails now rejecting me for jobs I applied to in the summer. Who has the time for that? I also loved that Liane was great at helping me set up everything the next day since I just wanted to know more and more about Miro.

      Interview questions [2]

      Question 1

      What are 3 traits you like/dislike in a manager? (I think...) it all happened so fast!!
      1 Answer

      Question 2

      What skills make you suited for this position?
      1 Answer
      2

      Other Customer Support Representative interview reviews for Miro

      Customer Support Representative Interview

      May 24, 2026
      Anonymous employee
      Sydney
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Miro (Sydney) in Mar 2026

      Interview

      The communication was smooth and the notice was quick when you move to the next stage. All interviewers were nice. Some questions were tricky but if you prepare well you can answer most of them no problem.

      Interview questions [1]

      Question 1

      How do you handle difficult situations ex. Receiving many tickets at the same time
      Answer question

      Customer Support Representative Interview

      Jun 6, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Miro in Apr 2024

      Interview

      'm genuinely grateful for the professionalism shown throughout the recruitment process. None of the interviews felt like exams; instead, they were welcoming and supportive. Every team member I interacted with was extremely friendly and helpful.

      Interview questions [1]

      Question 1

      Why you decided to join Miro?
      Answer question

      Customer Support Representative Interview

      Jun 8, 2022
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Miro

      Interview

      The first round is a 30 minute phone interview where they talk to you about Miro and ask about your background. The questions are pretty standard get to know you questions.

      Interview questions [2]

      Question 1

      What are your compensation expectations?
      Answer question

      Question 2

      What are the KPIs for your current role?
      Answer question

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