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      Director Customer Success Interview

      Oct 29, 2019
      Anonymous interview candidate
      Salt Lake City, UT
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Merlin (Salt Lake City, UT) in Sep 2019

      Interview

      Quick response once application was submitted which was refreshing. Interview process seemed accelerated, I was invited in quickly after an initial phone call. Was asked to stay longer to interview with a couple additional people which was fine, and very encouraging to how I was doing. Next interview invitation came quickly as well, and again was asked to meet team members at the time of interview. Another indicator I was doing well

      Interview questions [1]

      Question 1

      Normal interview questions about my experience as a customer success leader. What I would do in certain scenarios, etc. Was confused by one question posed by Borja, which I felt terrible I didn't understand what he was asking.
      Answer question