I applied online. I interviewed at Merlin Entertainments
Interview
Interviewer emails you to say that you are shortlisted and asks for your availabilities to set the interview date to suit you. Sent a link to an MS Teams video call. Unfortunately, the interviewer experienced technical issues on the initial interview date and on the day, so it caused some inconvenience.
It starts as a Group interview with a few different role playing and small group activities. After this, half the group was sent away and those who stayed had Individual interviews.
Interview questions [1]
Question 1
Availability, experience dealing with crowds, customer service
I applied online. I interviewed at Merlin Entertainments (Sydney)
Interview
First there were group activities, including ice breakers and a competition - test how you work as a team. Followed by one-on-one interviews where they asked questions. It was a very chill atmosphere, made you feel comfortable.
Interview questions [1]
Question 1
Provide an example of how you create a great guest experience.
