Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Meltwater

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Meltwater reviews | Meltwater jobs | Meltwater salaries | Meltwater benefits
      Meltwater interviewsMeltwater Customer Success Manager interviewsMeltwater interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      Sep 18, 2025
      Anonymous interview candidate
      London, England
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Meltwater (London, England) in Aug 2024

      Interview

      Initial screen - short call on fit for the role Competency Interview - general previous experience. What I'd managed, customer sizes etc Case Study - given a data set and asked to present a case study of it Final Round - personality and skills based

      Interview questions [1]

      Question 1

      They were very focussed on asking about personal drivers?
      Answer question

      Other Customer Success Manager interview reviews for Meltwater

      Customer Success Manager Interview

      May 9, 2026
      Anonymous interview candidate
      Austin, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Meltwater (Austin, TX)

      Interview

      They completely wasted my time. Led me on for a month, acted as if they were urgently hiring and excited to bring someone on. After the final round interview I had to follow up with them 3 different times before the recruiter finally sent me a generic rejection email that they went with an internal hire. The team lacks diversity and I'm not surprised I was rejected honestly. The base pay they were offering was also comically low....it was worse than my first job as a new CSM with no experience.

      Customer Success Manager Interview

      Mar 25, 2026
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Meltwater (London, England)

      Interview

      4 Rounds - Recruiter (Introductory) - Managing Director of the Team - Discuss experience in a bit more detail and some repeated questions from the first - Case Study with Managing Director and 1 other person - going over how you would continue the onboarding of an unhappy client - Final Round with Area Director - behavioural and situational questions

      Interview questions [1]

      Question 1

      Can AI replace the marketing function?
      Answer question

      Customer Success Manager Interview

      May 5, 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Meltwater in Mar 2025

      Interview

      One screening call, went alright, rather basic questions. The second call was pretty informative and engaging. Thought it went really well and did not receive any negative or disapproving immediate feedback. Next day - an automatic reply saying 'no thanks' - not a single reason why... Asked for more feedback as to what made them take this decision (my experience checked every single box on the offer) - ghosted...

      Interview questions [1]

      Question 1

      Why Meltwater? Detailed questions about the previous experiences.
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      SAP
      3.9★Compensation and benefits
      avatar
      Capgemini
      3.7★Compensation and benefits
      avatar
      Salesforce
      4.4★Compensation and benefits
      avatar
      Thomson Reuters
      3.8★Compensation and benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.