I applied through a recruiter. I interviewed at Melissa & Doug (Norwalk, CT) in Mar 2013
Interview
had 3 interviews/role plays and a day in their office. The 3rd HR rep a girl who ended the call by saying she'd call me and let me know in 2 weeks, "they had plenty of candidates to interview". a humiliating experience. A half hour for lunch 4 a 10 hr day ! Blasting loud rock music . you cannot receive or make calls. I sat next to a girl who texted her gf the entire time while she was on the phone with a customer. mostly young employees. I have over 20 yrs in sales and they turned me down. they test you. listen to all they tell you and do it. .there are no hidden cameras but they monitor your phone and i did hear they yelled at an employee and he quit. 3 recruiters, 1 career coach, 2 friends and this site = bad reputation they lure you in with saying they pay big money...but they ask for your w-2's for proof. don't let the music and big stuffed animals fool you. Don't apply 4 the natl role unless you made $250K b4 and can handle a p&l statement.
I applied online. The process took 1 week. I interviewed at Melissa & Doug (New York, NY) in Oct 2015
Interview
My first interview was over the phone including a sales test. Next was an interview at their office. It's a friendly atmosphere. You will be tested a couple of times.
I did not get a job offer. But I felt good about the environment and they seemed to be very flexible about your work hours.
Interview questions [1]
Question 1
Why do you see yourself in a fast paced environment?
I applied through a recruiter. I interviewed at Melissa & Doug (Wilton, CT)
Interview
Long and laughable. You spend most of your time on a headset listening to calls. They place you with veterans calling toy stores. When you get the job you are not calling toy stores rather Hospital gift shops and campgrounds.
I applied through a staffing agency. The process took 3 months. I interviewed at Melissa & Doug (New Haven, CT) in Mar 2015
Interview
3 Interviews, plus a brief one on the phone. Its all about role-play. over and over again, probably with 15 different people. When they don't have time for you they put you to listen to calls from veterans calling toy stores. The hole process took about 3 months. Ridiculous! You spend at least two/three hole days there. The last 10 minutes of the third interview you meet Melissa, if she don't like you, you don't get the job, regardless of what the other recruiters have told you or want. They promote themselves in a way that makes you want to go there, sounds fun right?. But its all BS, the HR department don't have a clue what their doing, seems like headless chickens running around. No structure at all. I worked in recruitment for many years and I was ashamed on their behalf for the lack of knowledge they were showing in every aspect of the process. As many before me have written here; do yourself a favor and stay away. And, no I did not get an offer.
Interview questions [1]
Question 1
How would you sell this teddybear to a toy store? How can you make friends with the customer over the phone?
