Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Medallia

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Medallia reviews | Medallia jobs | Medallia salaries | Medallia benefits | Medallia conversations
      Medallia interviewsMedallia Manager, Client Services interviewsMedallia interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      SAP
      3.9★Compensation and benefits
      avatar
      Capgemini
      3.7★Compensation and benefits
      avatar
      Salesforce
      4.4★Compensation and benefits
      avatar
      Thomson Reuters
      3.8★Compensation and benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Manager, Client Services Interview

      Oct 7, 2014
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Medallia in Sep 2014

      Interview

      Medallia contacted me for an interview as a Manager in their Client Services group. I'm a few months away from graduating from a Top-3 MBA school and have 5 years of experience in the management consulting industry in both analyst and leadership roles. Before accepting the interview I made sure to ask if the timing is right or if we should wait until I'm closer to graduation date (December of this year). The recruiter, who I must say was nice throughout the whole process, told me that it's no big deal and they are willing to give me an offer 3 months in advance. I had my 30 min talk with her and maybe spent 5 min talking about my actual work experience, the rest was spent on Medallia and questions about my hobbies and interests. I don't think I was able to wow her there given the full-time MBA & full-time work schedule, I also don't think she knew how to answer my questions about the role itself, should've waited until the next round for those. At the end I was told she reviewed my "background with the hiring team, and unfortunately they've decided not to move forward at this time." I asked if she could give me some feedback, I was hoping it's only because they need someone right away.. No feedback of course, too bad... this company has a lot of potential.

      Interview questions [1]

      Question 1

      Nothing really, straightforward
      Answer question
      avatar
      Medallia response
      11y
      Thanks for your review. You are not the first person to comment on our lack of feedback during the interview process. We are taking action on this lapse: nearly half of our recruiters have gone through training on giving effective feedback, and we are committed to getting everyone trained by the end of the year. I am sorry we dropped the ball on giving you feedback but am glad you alerted us -- your review underscores the importance of this effort. Good luck on your job serach and if there is anything else you would like us to know about or any advice you'd like to give, please reach out to me at amy.pressman@medallia.com.