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      Medallia

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      Professional Services, Analyst Interview

      Jan 18, 2018
      Anonymous employee
      San Mateo, CA

      Other Professional Services, Analyst interview reviews for Medallia

      Professional Services, Analyst Interview

      Dec 11, 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Medallia (San Mateo, CA) in Dec 2017

      Interview

      Began the interview process in late October, 2017 after applying online. I was reached out to by a member of the HR team after only a few hours to set up a phone screen. One week later I had the phone screen, where the interviewer asked about my background, why I was interested in Medallia, some behavioral questions, and probed my technical background. She could not have been more friendly! A few hours later, I was invited to the next round, which would be purely technical questions. The interview was an hour long, and, again, the interviewer was extremely personable and welcomed any questions I had. A few hours later, I was invited to the challenge round. The challenge round consisted of two technical challenges that must be completed within 24 hours. You have the opportunity to ask questions to a member of the Professional Services team for a half-hour. I was then invited to the final round, which consisted of two hour-long behavioral/technical interviews with managers, and a "Medallian" interview, which was entirely cultural and probed my background all the way back to high school. The entire experience was quite long, but I could not be more excited about the end result. Be personable, know why you're interested in Medallia/tech specifically, and have fun with it! A truly fantastic recruiting team.

      Interview questions [1]

      Question 1

      What is your background in coding? Tell me about a time where you failed in a group setting. Tell me about a time where you used analytical skills to persuade an audience. What is your favorite tech company and why? How would you describe a V-Lookup to a 5-year-old? Why Medallia? Describe a relationship with a teacher in high school that you deeply valued. Why did you pick your university?
      Answer question
      15

      Application

      I applied through other source. The process took 4 weeks. I interviewed at Medallia

      Interview

      1st Screening by HR followed by 4 interviews in which I was asked almost the same questions, not coordinated at all… they had me go through those interviews to then tell me that the position didn’t aligned with my background? Very disappointed… you don’t let someone go through 4 interviews after a screening and tell them that their background doesn’t align with the job description. There was a noticeable lack of communication in recruiting and the interviewers.

      Interview questions [1]

      Question 1

      A time where you had to deal with a disagreement.
      Answer question
      1

      Professional Services Analyst Interview

      Oct 15, 2019
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Medallia

      Interview

      Get ready for a 2 month long interview process. Medallia has a interview process that consists of 5-6 video conference calls with different people in the organization. After the 1st interview with HR, you will complete a video call with an employee and then receive the 24 hour Medallia challenge. The challenge itself isn't too challenging but more tedious to do. It consists of an excel challenge and creating a specifications document. While the interview process is lengthy, I enjoyed speaking and learning about the company and people working there. Many of them were there before Medallia IPO-ed. Some improvements to suggest: While I had a good time, other candidates may have trouble with their current workplace. I was able to do work from home once a week and was able to accommodate the interview process. Others, may have to take personal days.. and with 6(!) interviews that's asking a lot. I reached the last round and did not pass, which was surprising as I passed with the other 5 interviewees! I was never notified that I didn't pass and came to my own conclusion a month later. If candidates are investing this much time, it would be beneficial to provide some feedback or even a generic rejection email.

      Interview questions [1]

      Question 1

      You send out a survey and you get low response rate. What are some reasons?
      Answer question
      3

      Professional Services Analyst Interview

      Jul 25, 2019
      Anonymous interview candidate
      San Mateo, CA
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Medallia (San Mateo, CA) in Jun 2019

      Interview

      I arrived 30 minutes early. My first interviewer was 15 minutes late to fetch me from the lobby. Upon meeting and on our way upstairs, he referenced the recent "big news" regarding Medallia, of which I wasn't familiar with, so I asked. Rather than telling me, he told me to "Google it" while he caught up on some work emails, which caught me off guard considering we were already behind schedule and made me feel kind of stupid regardless of having done an ample amount of research on the company and its software beforehand. My second interviewer was nice and gave me a challenging and thorough interview. I asked for feedback at the end of the interview and she was very candid with me. I found some of her feedback constructive, although her critique of my resume slightly confused me considering they were the ones to reach out to me in the first place.

      Interview questions [1]

      Question 1

      What's the hardest thing you've ever had to do?
      1 Answer
      1