I applied through a staffing agency. I interviewed at Maximus (Richmond, VA) in Mar 2019
Interview
Fast, easy, and fun. Typical interview questions were asked. Should be a easy job to obtain for anyone looking. Ultimately, received an offer but declined to pursue other options. Overall nice office to work in.
Interview questions [1]
Question 1
Give a time when you dealt with a difficult customer
Group interview. If interviewing you are chosen to move forward. During that same interview process if you want to move forward you were asked to to your shift time. Once the call is complete. You will get consent form for your background and things of that nature in your email. So the on boarding process is fairly easy.
I applied it was easy they called me for phone interview and heard back within 1-2 days. I applied it was easy they called me for phone interview and heard back within 1-2 days
I applied online. I interviewed at Maximus (Lynn Haven, FL)
Interview
Easy. Simple. Prepare for interview with sample questions and practice answers for a CSR at Maximus. Be yourself and provide personable answers rather than some that you’ve copied from someone else online.
Interview questions [1]
Question 1
Tell me about a time I handled a difficult customer and what I did to change the customers presentation on the company.
