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      MX

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      Customer Support Representative Interview

      Feb 20, 2021
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at MX (New York, NY)

      Interview

      There were 5 different interviews. The recruiter, manager you'd be working under, team mates, someone who has worked at MX for a while, and an executive. The whole process took about 2-3 weeks and was all over the phone/video chats because of covid.

      Interview questions [8]

      Question 1

      Where do you go to find information?
      Answer question

      Question 2

      Is there an accomplishment you were proud of but might not have gotten credit for?
      Answer question

      Question 3

      Tell me about a time something you did inconvenienced someone else. What happened?
      Answer question

      Question 4

      How do you stay motivated and how do you motivate others?
      Answer question

      Question 5

      Can you tell me about a time you were set back? What did you do?
      Answer question

      Question 6

      What would you do if someone's metrics were consistently at the bottom each week?
      Answer question

      Question 7

      How do you feel about your metrics being public?
      Answer question

      Question 8

      Tell me about a time that you solved a problem in a unique way.
      Answer question

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