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      Longbridge Financial

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      IT Help Desk Specialist Interview

      Mar 3, 2022
      Anonymous interview candidate
      Mahwah, NJ
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Longbridge Financial (Mahwah, NJ)

      Interview

      I was screened by the recruiter. The first interview I had with someone related to the job was an in person interview. I already received a bad feeling about the job since they forced me to come into the office for my first interview, this is the first company that has asked me to do so. The 2 employees who interviewed me were very unprofessional. They need an actual IT Manager, or management training. During the whole process, they asked very specific questions to their environment, which only company employed staff would know. If they actually had proper training, they would understand how different every environment is. Both of these employees need further management training or the company should hire a REAL IT Manager, who actually has experience in leading a team.

      Interview questions [1]

      Question 1

      What do you do if a thinkpad isn’t turning on and you’ve exhausted all your resources?
      1 Answer
      1
      avatar
      Longbridge Financial response
      2y
      We are very sorry to hear this about your experience at Longbridge Financial. We value all of our current and former employee’s feedback, so we would be happy to learn more about what specifically it was that was not positive during your time here and how we can improve. Please feel free to contact HR, to discuss at any time. We wish you the best.