1. Sample Customer Care Exercise  Since this role (as well as many other roles/responsibilities within Linjer) involves communicating with outside stakeholders and representing our brand, we'd like for you to complete an exercise that Customer Care Specialist applicants work through as part of their initial screen. This is a series of 5 example customer inquiries to which we ask you to respond according to [they send you their “Tone of Voice” guidelines]. Please complete all of your responses in one sitting - we'll ask for your start and end times so we can get a sense of how quickly you work through the questions, but no need to get anxious about timing!