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      Customer Service Representative Interview

      Jan 11, 2012
      Anonymous interview candidate
      Blue Ash, OH
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Limbo (Blue Ash, OH) in Jan 2012

      Interview

      I went in for my first interview, and things seemed fine. They focused primarily on asking me about my work history, and if I could work in an office environment. They talked about customer service and helping people for a living, and wanted to know I was on board for that. I was, and most of my jobs in retail or other lines of work focused on customer service in one form or another so I was enthusiastic about what I was hearing. I left and was told that I might receive a phone call back for a 2nd round interview if they were interested after reviewing my application they had me bring in. 2nd round interview I showed up with another application as requested, and spent some time waiting as finally I was told I'd be shadowing an employee in the customer service job I was interested in but uninformed about. I asked questions prior in the first interview about it and was assured they'd be answered in the 2nd round interviews. So the place I was at was this little rented office, so when I was told I was shadowing this other guy I figured we were going to another location, an office or a call center. What I got was dropped off in the middle of a random suburb. I kept asking questions about the job about the pay about what we were doing, but most I got was that we were trying to help people save money. This seemed fishy to me, but whatever I wanted to keep an open mind. So after watching this guy from out of town go around and get people to find old bills so he could tell them about some other deal with a company he was representing that could of course save them money. Four hours of this testing my amazing patience and finally we went to 'lunch' where after seeing him operate so I could appreciate how easy what he did was - we would talk about particulars. I found out it was what I feared it was a commission based, pyramid scheme type place. I don't want to use the word 'pyramid scheme' I'd like to be nice about it yet I don't know what else to describe it as. I was told if I stuck with the door-to-door hassling of people and sticking it out for a few months I'd eventually be given the option to travel or to train others, and gradually work my way up the pyramid by filling the pyramid with others below me I trained to hoist me up the pyramid. I was told all the management were once lowly door to door salesmen too, I sort of doubted that. Call me cynical, if you want, but I think I have a pretty good sense of when someone is feeding me a story.

      Interview questions [1]

      Question 1

      They don't ask you hard questions.
      1 Answer

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