I applied online. The process took 3 weeks. I interviewed at Lidl (Bristol, England) in Oct 2020
Interview
The application process starts with filling out an application on their website and then going through an online assessment process where you have to respond to situations in a way that you would if you had the job.
Then if you're successful they phone you for a brief 10 minute telephone interview where they ask you basic questions about your employment history, why you want the job and things like that.
If you're successful at that stage, the phone interviewer will set up an interview with the store manager and the assistant manager (at least that's who interviewed me) and then you go in for a 30 minute in person interview.
At the in person interview, they'll ask you a bunch of questions about your employment history, they'll give you another situation where you're asked to prioritise tasks in the store, they ask you what you know about Lidl...
Then they give you a clipboard and tell you to walk around the store trying to point out things that you think are good and things that you think are bad.
After that, the interview is over. They offered me the job the same day via a phone call.
It was a relaxed interview by two members of Lidl. It took 15 minutes and they asked a checklist of questions which were mainly based on experience and experiences I’ve faced in customer service.
Interview questions [1]
Question 1
What would I describe excellent customer service as
First there is an online assessment to be completed then if successful invite to in person interview. The interview is generally with the store manager and the area manager. However this could be a store manager and deputy store manager.
I applied online. The process took 3 weeks. I interviewed at Lidl (Hove, England) in Sep 2024
Interview
It was good and very interactive. I was interviewed by two managers and I was asked a bunch of question. Just be confidant and flow with the questions. I’d rate it a 7/10.
Interview questions [1]
Question 1
Tell me about yourself
Why do you want to work for Lidl
Describe a time when you’ve given exceptional customer service.