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      Lidl

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      Customer Service Representative Interview

      Mar 28, 2019
      Anonymous interview candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Lidl in Mar 2019

      Interview

      I was met by the area manager and store manager who were running 10 minutes late and gave me a tour of the store while giving a little information about Lidl and asking a little about my current role. I felt from the interview that they didn't think I was capable of the job. They made out that Lidl was this incredibly fast-paced, demanding environment to work in that is like no other. They obviously hadn't properly looked at my application before to see that I was very used to working in similar environments. The lack of preparation on their behalf was disappointing and unprofessional. I was also taken aback by the patronising tone of one of the interviewers. He kept basically asking me if I'd properly considered the role. He asked if I knew the wage and the contracted hours, why I hadn't applied to another store, and how this job would compare to my current role financially because "we all have bills to pay". I'm not stupid. I wouldn't apply for a role and attend an interview without fully researching a company and the role and I don't appreciate the tone of the interviewer, which some may see as trying to belittle interviewees. I haven't received any communication from Lidl since, but if I was offered the position, I would reject it.

      Interview questions [1]

      Question 1

      What do you know about Lidl?
      Answer question

      Other Customer Service Representative interview reviews for Lidl

      Customer Service Representative Interview

      May 19, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Lidl

      Interview

      The interview process was efficient and went by quite quickly. Prepare well in advance, look into the company, and you will be fine. Make sure to ask a question at the end of the interview!

      Interview questions [1]

      Question 1

      Can you give an example of a time you worked in a team
      Answer question

      Account Manager Interview

      Dec 10, 2025
      Anonymous interview candidate
      Essen, North Rhine-Westphalia
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Lidl (Essen, North Rhine-Westphalia)

      Interview

      Kurz und ergiebig. Sympathische Recruiter und vielfältige Gesprächsthemen. Gute Einführung in die Frage Runde. Am Schluss etwas abrupt beendet. Aber dennoch okay. Danach in keine zweite Runde eingeladen worden. Trotzdem eine gute Erfahrung gemacht.

      Interview questions [1]

      Question 1

      Wie bauen Sie langfristige und vertrauensvolle Beziehungen zu Ihren Kunden auf und pflegen diese?
      Answer question

      Customer Service Representative Interview

      Oct 16, 2025
      Anonymous employee
      Weymouth, Dorset, South West England, England
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Lidl (Weymouth, Dorset, South West England, England)

      Interview

      Very basic interview. Took 10 minutes where they assessed what you would do in various situations. As long as you gave the "obvious " answer then you were fine. Apart from that they just asked for details

      Interview questions [1]

      Question 1

      What would you do if there was multiple tasks needing to be done at the same time
      Answer question

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