I applied online. I interviewed at Lidl (Cardiff, Wales) in Jun 2017
Interview
I applied online and had to answer screening questions whilst taking an online assessment. The assessment is answering questions based on scenarios you could face in your role. It is all about prioritizing you workload and some numeracy questions involved too. If you pass that stage you will be invited to an interview. Mine was very laid back with an area manager and store manager. The interview is mainly on experience and your strengths/weaknesses. I was asked the usual competency based questions which you should answer using the star method.
Interview questions [1]
Question 1
How would you react if a situation disrupted your usual working day?
It was a relaxed interview by two members of Lidl. It took 15 minutes and they asked a checklist of questions which were mainly based on experience and experiences I’ve faced in customer service.
Interview questions [1]
Question 1
What would I describe excellent customer service as
First there is an online assessment to be completed then if successful invite to in person interview. The interview is generally with the store manager and the area manager. However this could be a store manager and deputy store manager.
I applied online. The process took 3 weeks. I interviewed at Lidl (Hove, England) in Sep 2024
Interview
It was good and very interactive. I was interviewed by two managers and I was asked a bunch of question. Just be confidant and flow with the questions. I’d rate it a 7/10.
Interview questions [1]
Question 1
Tell me about yourself
Why do you want to work for Lidl
Describe a time when you’ve given exceptional customer service.
