Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Lidl

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Lidl reviews | Lidl jobs | Lidl salaries | Lidl benefits | Lidl conversations
      Lidl interviewsLidl Customer Service interviewsLidl interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Co-op
      3.5★Compensation and benefits
      avatar
      Trader Joe's
      4.1★Compensation and benefits
      avatar
      Publix
      3.6★Compensation and benefits
      avatar
      ALDI
      3.5★Compensation and benefits

      Customer Service Interview

      Sep 28, 2025
      Anonymous employee
      Leeds, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at Lidl (Leeds, England) in Sep 2021

      Interview

      Very easy and basic. Asked general questions about previous roles and experience. Interview was with store manager and took around 15 mins. Also some questions about work culture and personality

      Interview questions [1]

      Question 1

      What experience do you have that make you suited for this role.
      Answer question

      Other Customer Service interview reviews for Lidl

      Customer Service Interview

      Jan 7, 2025
      Anonymous employee
      Horley, Surrey, South East England, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Lidl (Horley, Surrey, South East England, England) in Oct 2024

      Interview

      Quite straightforward and informal. Typical questions like give an example of good customer service and there’s also some scenario based questions and what would you do. It’s made very clear in the interview that they do expect you to work very hard for the money, however and that’s why the wage is more than other supermarkets. So for example, they pay one person a better wage but expect them to take up more job responsibilities and perform better. Ultimately, they just want to know you’ll give good customer service and are confident.

      Interview questions [2]

      Question 1

      Describe a time you gave great customer service?
      Answer question

      Question 2

      Scenario based question, and what issue you would deal with first in chronological order
      Answer question

      Custom Service Interview

      Apr 17, 2024
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Lidl

      Interview

      Il mio colloquio è stato fatto insieme a molti altri candidati, classiche domande e massimo 15 minuti, piuttosto sbrigativi. Il tutto in una stanza in cui altri 4-5 candidati stavano effettuando incontri lavorativi

      Interview questions [1]

      Question 1

      Perche hai scelto di lavorare con noi?
      Answer question

      Customer Service Interview

      Nov 2, 2023
      Anonymous employee
      Horsham, England
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Lidl (Horsham, England)

      Interview

      Casual interview though made to walk through store to point out what you'd do better, dress semi formal! 30 min chat maximum. Hear back within 2 days as to whether you got the job

      Interview questions [1]

      Question 1

      What did you spot as an issue in store
      Answer question