I applied online. The process took 4 weeks. I interviewed at Koodo Mobile (Toronto, ON) in Oct 2017
Interview
I missed a call from koodo manager and I ended up texting her asking who was it, and she gave me the response that this is regarding the job you applied online for at koodo. I was given few options as to when to schedule the interview. I was called in Eaton center, the job location for an interview. Two people interviewed me . The interview went well and I was explained about the benefits, culture etc. I was selected as a candidate , background checks were done, everything went well but the last question was if i was a permanent resident, which I am not, and hence I couldnt get the job
Interview questions [3]
Question 1
Tell me a time you had to deal with an upset/angry customer
I applied through an employee referral. I interviewed at Koodo Mobile
Interview
Phone interview, asking simple introduction and asking your understanding about the role
Situational questions also being asked, to test about how you up selling the customer
Knowledge of Telus products, like home security and Internet are also included on the role
