I wasn't going to share my experience with Klaviyo's interview process but I think it will help future applicants set their expectations. I worked with Klaviyo for over a month on a position and was moved all the way to the final round. The interview process consisted of: 1) 20 minute screening 2) 30 min call with hiring manager 3) Panel of interviews (30 minutes with two CSMs walking through a case study, another 30 minute with another CSM, a 30 minute with a supervisor, and one more interview with another CSM. It was a long 2.5-3 hours of interviews) 4) Final interview with the director of the CSM division I excelled in most parts of the interview process, especially the case study. Verbatim was told that I passed with flying colors and the interviewers on the call applauded my execution. I felt so great after every step of the interview, even my final round with the Director. There were several indications that I make a good fit and I was honestly expecting an offer - that's how confident I was with how things went. I then had to wait about two weeks to hear back since the final interview because involved parties were on unannounced vacation. They emailed back asking to have a phone call (another indication that we might be discussing terms) all for them to provide me with not-so-great feedback: that I came across as tactical and less strategic which this position requires. Blows my mind because the case study was an acute test of strategy skills which I did very well on. I asked to be considered for another role, had a call with that recruiter who later suggested another role. I've exhausted my time with Klaviyo and think that this was a very led-on, emotional rollercoaster of a process. I'm fine with rejection, but this felt like someone led me on then dumped me.. it was worse that a typical rejection notice. I've had interviews recently with their competitors and I'm so grateful for their processes after going through these tough 6 weeks of Klaviyo. I honestly feel that I have the thickest skin now since this happened - so I guess that's a silver lining. Note to Klaviyo team: You might think you're helpful by scheduling a call to reject and provide negative feedback but it's VERY confusing. Please consider rejecting your candidates via email and then offering a phone call to hear feedback. I thought I was jumping on the line to talk terms, so when I heard rejection, I couldn't even hear the feedback because I was still processing the rejection. Not nice at all. Final note: The position is still available after 6+ weeks so that's interesting.