I applied online. I interviewed at Klarna (Stockholm, Stockholm)
Interview
I heard some bad things about this company, but I wanted to experience it for myself. My advice is not to apply if you aren't confident enough, because it can damage your self-esteem.
The process started with a "logical reasoning test" and a quick call with a recruiter. They told that they had different openings for the role and that they'd tell me later in the process which one would fit me best.
Then they asked for a supervised logical reasoning test. My friends advised me to not join a company with this low level of trust, but I didn't listed to them and accepted the invite. I found the first test quite easy, so I thought that I'd pass this one as well. They weren't flexible enough to take the test outside of business hours or lunch time, so I had to take it straight after a couple of complicated meetings at work. Obviously that wasn't a good idea... I was feeling tired and having someone watching me on the camera made me very nervous. I got the results on the same day saying that I didn't pass the test and that they would not allow me to apply to any other jobs there for a year.
I got very disappointed. I'm a professional with 10+ years of experience and I wasn't prepared to be rejected without having the opportunity to express myself and discuss my background. I've been recruiting people for different companies and we've never rejected someone only based on the results of a test.
They try you make feel that you aren't smart enough to be in that company. Well... I have a brilliant reputation and I'm highly valued everywhere I go. I guess that there are many other soft skills, experiences and factors that make someone a good employee and those aren't considered in this process. In fact, I have some ex-colleagues working there now, and they are smart people, yes, but low performers difficult to manage.
I applied online. The process took 2 weeks. I interviewed at Klarna (Madrid) in Jun 2025
Interview
The process was a total disaster! It was supposed to be composed of 4 steps: 1) HR screening, 2) online assessment, 3) business case interview (on client management), 4) Behavioral Interview.
I got stuck between step 1 and 2 as a consequence of complete ghosting from the HR operator. Here, my experience summarized:
1) HR first round call was re-scheduled/postponed 3/4 times from the company side as the HR was not replying to the emails in time/not replying at all.
2) Once scheduled, the call with HR went really bad as well. The HR had major wi-fi issues, which prevented me from either presenting my background and skills, or having my questions on the role answered.
3) After the call, the HR sent me an email where: a) she apologized and admitted the connection issue was hers; b) asked me to send her any unanswered questions via email; c) sent me the link to complete the online assessment (abstract/logical reasoning).
4) I have completed the assessment and replied to her email with my questions. I have never received a feedback, she completely disappeared. I have no idea how my assessment went.
AWFUL EXPERIENCE.
4 or 5 interviews total.
Phone screen,
bar raiser,
case presentation,
hiring team,
X
Bar raiser interviews very connected to klarna leadership principles.
Case interviews vary from role to role, but involve taking home som pseudo realistic team specific task and presenting a path forward. In general some type of action plan involving insights, development plan, go to market and engineering trade-offs with some focus on how to solve the problem.
Interview questions [1]
Question 1
Tell me about a time that you built something in a data driven way
Very long interview process, more than 3 months from start to finish. Got to the last step but then they closed the position. Otherwise the process was good, involved a product management case, and 3 other interviews with team/managers.