I applied through a recruiter. The process took 4 weeks. I interviewed at KeyBank (Boulder, CO)
Interview
Word of advice: paste your resume up everywhere you can. And be prepared for a lengthy interview process, took nearly a month all together.
I was contacted by an extremely pleasant recruiter via email asking me if I were interested in applying for a position. We scheduled a short phone interview. I then was asked to fill out the online application where there was a Virtual Tryout. You basically get tested on how you perform as a teller. There's multiple choice and some short answer questions. I scored high enough to get a an in-person interview with the head teller and branch manager. Lots of typical questions and situational explanations from past jobs.
After that, I was contacted by HR to authorize a background check, and schedule a drug test/fingerprinting. Be advised, you may have to travel outside your town to find a local clinic that KeyBank works with. After my drug test was cleared HR asked me to send some proof of employment for two jobs they had a hard time contacting (it was winter break, so the university was closed).
Finally I got a letter in the mail as well as a congratulatory email from everyone involved in the process saying they were excited to have me. Everyone at the Boulder branch is extremely nice and helped this otherwise cumbersome process go pretty smoothly.
Interview questions [1]
Question 1
Nothing too out of the ordinary in the face-to-face interview, but the short answer questions in the Virtual Tryout threw me off and they're timed.
I applied online. The process took 1 week. I interviewed at KeyBank (Portland, OR) in Apr 2025
Interview
The recruiter did not sound interested throughout the whole interview and asked borderline offensive questions. A little background: I was unemployed for a while due to layoffs. I guess the recruiter did not like the fact that there were gaps in my work history and asked me if I am still unemployed? How would I support myself financially if I weren't employed? What am I trying to get out of being a teller? Is this really appropriate for a phone screening? I got a rejection a week after the phone interview.
Interview questions [1]
Question 1
Are you currently employed? Please explain the gaps on your resume.
I applied in-person. I interviewed at KeyBank (Cincinnati, OH) in Jun 2023
Interview
One in person interview with hiring manager. Asks a multitude of questions regarding my banking experience, customer service experience, handling confidentiality, etc. Situational questions regarding disgruntled customers. Handling working relationship questions as well.
Interview questions [1]
Question 1
How would you handle confidential costumer information.
Phone call with recruiter shortly after applying (about 3 days), meeting with supervisor about a week later. Job offered that day over the phone and started the next week. Pretty straightforward the entire way
