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      Justworks

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      Customer Success Operations Specialist Interview

      Jul 14, 2024
      Anonymous employee
      New York, NY

      Other Customer Success Operations Specialist interview reviews for Justworks

      Customer Success Operations Specialist Interview

      Jul 25, 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview
      Accepted offer
      Positive experience
      Difficult interview

      Application

      The process took 4 weeks. I interviewed at Justworks (New York, NY) in Dec 2023

      Interview

      It was a lot of interviews. 5 in total, thirty minutes each. One with the recruiter, two managers, a person outside of your department and a skip level. Everyone was incredible nice and welcoming.

      Interview questions [1]

      Question 1

      The standard interview questions, nothing out of the ordinary.
      1 Answer

      Application

      I applied online. The process took 2 weeks. I interviewed at Justworks in Jan 2024

      Interview

      Started off positively. Ended up being going through rounds of interviews and an assignment only to be ghosted due to "internal changes" - unprofessional and happened twice with two roles that I applied to. JW needs to evaluate their recruitment process because I am not applying here again.

      Interview questions [1]

      Question 1

      What entails quality customer service?
      Answer question

      Customer Success Operations Specialist Interview

      Jun 14, 2024
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Justworks (New York, NY) in Sep 2023

      Interview

      I went through 3 rounds of Zoom interviews and a phone call interview to be told that they went with someone else. Funnily enough, that's what they told my coworker who also interviewed for the same job 2 months prior. They were uninterested and seemed bored from the start. I checked weeks after and the position was still available. Total waste of time.

      Interview questions [1]

      Question 1

      Can you recall a time you made a mistake or failed and how you handled the issue moving forward?
      Answer question