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      Customer Service Specialist Interview

      Apr 17, 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at JetPens

      Interview

      Interviewed here a while ago and honestly glad I didn't get an offer because I can only say it was a negative experience, especially for how much they were offering at the time (17/hr). Three hour long interview where they task you with assignments like math questions, photography/editing, writing/drawing skills and how you would deal with customers etc., but there was also random brain teasers that felt not relevant to the job at all....like a waste of my time. Not only that, they looked way too much into my GPA and classes and it felt so unnecessary. If you expect a customer service representative to have this many skills then you should definitely be paying them more than close to minimum wage. Crazy how a bachelor's degree was also required for this position but I guess that's just the state of the job market in general.

      Interview questions [1]

      Question 1

      Why did you choose that major?
      Answer question