Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      JamesEdition

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: JamesEdition reviews | JamesEdition jobs | JamesEdition salaries | JamesEdition benefits
      JamesEdition interviewsJamesEdition Customer Success Manager interviewsJamesEdition interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      Jan 10, 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at JamesEdition in Jan 2026

      Interview

      VERY UNPROFESSIONAL Just like the previous reviews. No mention of contract or salary. I was contacted one week later for a video interview. It lasted roughly 30 min and covered my motivation, current situation and previous experience, with practical examples. No information about contract or salary were provided and there was no clear start date. Despite the promise of feedback within a week, didn't get it. Quite disappointing and unprofessional.

      Interview questions [1]

      Question 1

      Why James edition? Relevant experience etc
      Answer question

      Other Customer Success Manager interview reviews for JamesEdition

      Customer Success Manager Interview

      Jan 22, 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at JamesEdition in Nov 2024

      Interview

      After applying online, I was contacted one week later for a video interview. It lasted roughly 30 min and covered quite in detail my motivation, current situation and previous experience, with practical examples. No information about contract or salary were provided and there was no clear start date. Despite the promise of feedback within a week, I never receveid it, not even when I followed up to ask for it. Quite disappointing and unprofessional.

      Interview questions [1]

      Question 1

      How did you handle a difficult customer?
      Answer question
      avatar
      JamesEdition response
      1y
      Thank you for taking the time to share your thoughts. I’m glad you found value in learning about our company and the role, but I’m truly sorry to hear that parts of your experience didn’t meet your expectations. Transparency and clear communication are so important, especially when it comes to topics like salary and feedback. I’m sorry if we fell short in these areas or if you felt any discomfort during the interview—that’s absolutely not the impression we want to leave. Your feedback is really helpful and a reminder for us to be more mindful and thorough in how we approach these conversations. We’re committed to improving, and I truly appreciate you bringing this to our attention. Wishing you the best in your career journey, and thank you again for your honesty. Warm regards, Eric Finnas Dahlstrom - CEO

      Top companies for "Compensation and Benefits" near you

      avatar
      Amazon
      3.7★Compensation and benefits
      avatar
      Google
      4.5★Compensation and benefits
      avatar
      Shopify
      3.6★Compensation and benefits
      avatar
      Amazon Web Services
      3.9★Compensation and benefits