I was interviewed two times with Jack Henry & Associates . Both times for the same TSR position in the same department. I applied countless times for various other positions but I never really heard anything back. After I submitted my online application, I received a phone call about a week later from the department supervisor for a quick phone interview, and he seemed to really like me so he set up a face to face interview. The first interview was really good and positive. It was more of an informal interview where the supervisor wanted to get to know me more and I was asked general questions about myself and my work habits. I was asked what salary I would want The interview lasted about an hour and I was told they had more applicants to interview and I would hear back from them soon regarding the next steps of the interview process. I sent a follow-up email a couple of days after the first face-to-face interview and I was invited to a second interview. This interview consisted of the department manager, supervisor, and team member. All three department team members were very nice and courteous. They asked me lots of questions concerning my work habits and technical expertise. This was an entry-level position so the technical questions weren't too in depth but my technical knowledge was still tested. I left the interview feeling positive that I would get the position and I was told I would hear back from them within a week about their hiring decision. About a week went by and I didn't hear anything back. I got an automated email about a week an a half later saying that the position had been filled and it thanked me for applying. I was pretty bummed but I was still happy that they even interviewed me because Jack Henry is a good company and they only interview people who they feel are qualified candidates. About a month later the same department supervisor emailed me again and said he had another position open a wanted to know if I was still interested and wanted to setup another interview. I told him that I was still very interested in becoming apart of JHA and he scheduled another interview that took place a week later. This interview consisted of the department supervisor and 2 other supervisors from different departments. The other 2 department supervisors did most of the questioning and were very nice. The mostly asked general questions and told me that they were very pleased with my answers. They said it would be two weeks before they would let me know their hiring decision. About 4 days later I received a call from the department supervisor who offered me the position. I accepted the position on the spot and was told I could start immediately.

Two people. Alternated asking questions regarding technical and customer service experience. Were kind and did listen to everything you said. Made sure you understood the position. And stated equipment would get sent to my house.