I applied online. The process took 2 weeks. I interviewed at JCPenney (Frisco, TX) in Sep 2009
Interview
First, I applied by filling out my resume on the companies kiosk inside the department store. The very next I had received a call from the salon manager about a front desk position. In about a week, I had an one on one interview and with the manager. A week later I filled the position, The main concern was about handling a large volume of calls to the front desk.
Very laid back and customer service focused. Asked a lot of behavioral questions and had many scenarios of possible situations that would happen with customers who are upset or request to speak to manager
Questions about prior experience and leadership positions. Explained using STAR method to answer experiential questions. Drilled on resume specific experiences and skillset. Polite and quick process but be thorough with explanations.
I applied in-person. The process took 1 week. I interviewed at JCPenney (Wauwatosa, WI)
Interview
Interview process was very easy went in answer the few general questions use charm asked a few questions regarding schedules and was offered the position right on the spot .
