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      Infobip

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      Customer Success Manager Interview

      Apr 3, 2023
      Anonymous employee
      Karāchi
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Infobip (Karāchi) in Nov 2022

      Interview

      Screening followed by TL interview, case study task, team interview and HoD interview. Overall the process can take upto 1 to 2 months if all rounds are cleared successfully. Talent Acquisition team will keep you updated about each step in the process

      Interview questions [1]

      Question 1

      Describe yourself, experience, CXM knowledge
      Answer question

      Other Customer Success Manager interview reviews for Infobip

      Customer Success Manager Interview

      Jun 21, 2020
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Infobip in Jun 2020

      Interview

      applied for CMS role on glassdoor. After two weeks I received an email advising to pick a date and time for an initial phone interview. The Interviewer was late and advised we only had 20 instead of 30. He advised he would provide a feedback...... Never heard back and that has been three weeks

      Interview questions [1]

      Question 1

      tell me about yourself
      Answer question
      1

      Customer Success Manager Interview

      Jun 23, 2020
      Anonymous interview candidate
      Bogotá, Bogota
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Infobip (Bogotá, Bogota) in May 2020

      Interview

      It is a virtual process, human resources call you, the second process is with the team, where you are going to work. There are two things negative about the process. 1. The task. They ask you to do a study of the market with prices of the competence and with special and unique information of the candidate's knowledge about and industry, with specific features, product information, and important research. In conclusion, the task for the candidates is the work that the enterprise should develop and not ask this for external people and do not take advantage of external knowledge. This is not correct. 2. The second interview process is a bit of stress, with lots of questions of all matters, and sometimes aggressive questions.

      Interview questions [1]

      Question 1

      1. Your career summary 2. How can you change a product of the enterprise? 3. What will you do if you are ok with a commercial forecast and then you have to change it because clients did not need all the product's features? 4. How you can sell a product to a specific company? 5. How was your commercial goals measured in your last job?
      Answer question
      6

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