I applied for a role after seeing it posted on LinkedIn, and within a week Monica, the recruiter, reached out to schedule a conversation. On the day of our call I had an unexpected emergency and needed to reschedule. Monica responded within minutes, was very understanding, and quickly provided a new link to set up another time. When we connected the following day, I was greeted with a warm, friendly smile that immediately put me at ease. Monica explained that the first call was meant to be a two-way conversation where I could learn about Incredible Health just as much as she could learn about me. Her enthusiasm for the company was clear, and she truly championed both the role and the mission of the organization. She set clear expectations about next steps, including timelines, and I was contacted within the exact timeframe she shared. Although I did not move forward in the process, my conversation with Monica left me with such a positive impression. If she is any reflection of the broader team at Incredible Health, paired with the company’s mission-driven work, I will absolutely continue following the organization for future opportunities. Kudos to Incredible Health for providing such a thoughtful and positive candidate experience.