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      IXL Learning

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      Related searches: IXL Learning reviews | IXL Learning jobs | IXL Learning salaries | IXL Learning benefits
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      Customer Support Analyst Interview

      Aug 21, 2024
      Anonymous interview candidate
      Raleigh, NC
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at IXL Learning (Raleigh, NC) in Aug 2024

      Interview

      Phone screening for about 30 minutes. Take home test. Was given a serious of scenario questions on what to do when a customer has a question about the price of the program or wants to know how to sign up. Final Interview. Was in person and virtual. Lasted an hour and a half.

      Interview questions [1]

      Question 1

      How would you communicate with someone who speaks a different language? This person has gone to multiple people but has not gotten the answer they are looking for.
      Answer question
      1

      Other Customer Support Analyst interview reviews for IXL Learning

      Customer Support Analyst Interview

      Dec 7, 2022
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at IXL Learning

      Interview

      Initial phone interview with the recruiter followed by a phone interview with the manager. I was then given a written test followed by an on screen interview. The final on screen interview was 2 hours and split into 4 different interviews back to back.

      Interview questions [1]

      Question 1

      What is your experience with customer service?
      Answer question

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