I applied through an employee referral. The process took 1 week. I interviewed at IHG Hotels and Resorts (Miami, FL) in Jan 2015
Interview
I was called in for an interview, showed up to the HR office and had a brief interview with one of the girls. The manager from the department came up and brought me down to the store for a short interview and tour of the shops. I got called the next day.
Interview questions [1]
Question 1
What was a difficult situation with a guest that you had to deal with?