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IHG Hotels and Resorts

Engaged Employer

IHG Hotels and Resorts

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IHG Hotels and Resorts Reviews

74% Recommend to a Friend
IHG Hotels and Resorts Chief Executive Officer Elie Maalouf
89% Approve of CEO
Recommend to a Friend
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IHG Hotels and Resorts Chief Executive Officer Elie Maalouf
Elie Maalouf
53 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "the employee rate benefit is good if you know where to look for the good bargains(in 233 reviews)
  • "Great people and that is what makes ihg great(in 206 reviews)
  • "Work life balance is good(in 131 reviews)
  • "great culture and focus on development of staff(in 126 reviews)
  • "Staff are friendly and helpful(in 80 reviews)
  • "Poor management and under stress most days(in 163 reviews)
  • "low salary and far from my home(in 132 reviews)
  • "1) Low pay rate compared to the industry standards in my area (for my specific property).(in 117 reviews)
  • "Long hours when season is busy but when business is slow you're definitely not getting any at all.(in 81 reviews)
  • "managers have a problem with be called on the weekends to help solve guests issues.(in 65 reviews)

Ratings by Demographics

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This rating reflects the overall rating of IHG Hotels and Resorts and is not affected by filters.

3.8Asian (25)
3.4Black or African American (36)
3.8Hispanic or Latinx (21)
2.2Indigenous American or Alaska Native (7)
3.6White (114)
--Middle Eastern
--Native Hawaiian or Other Pacific Islander
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Found 4,005 of over 5K reviews

Updated Oct 2, 2023

    1. 5.0
      Sept 4, 2023
      Revenue Manager
      Current Employee
      CEO Approval
      Business Outlook


      Competitive advantage and great opportunity


      City of Toronto needs a clean up

      1. 5.0
        Jul 10, 2023
        Summer Activities Attendant
        Former Employee
        CEO Approval
        Business Outlook


        Absolutely beautiful location, great fellow staff members, staff village is a fun atmosphere. Being in the activities department, everyday was exciting.


        Most staff have to share a room (unless you are management or have a qualification for your role). You eventually will get very sick of the staff buffet.

      2. Join the IHG Hotels and Resorts team
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      Viewing 1 - 10 of 4,005 Reviews

      IHG Hotels and Resorts Reviews FAQs

      IHG Hotels and Resorts has an overall rating of 4.0 out of 5, based on over 4,705 reviews left anonymously by employees. 74% of employees would recommend working at IHG Hotels and Resorts to a friend and 67% have a positive outlook for the business. This rating has been stable over the past 12 months.

      According to anonymously submitted Glassdoor reviews, IHG Hotels and Resorts employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at IHG Hotels and Resorts. This rating has been stable over the past 12 months.

      74% of IHG Hotels and Resorts employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated IHG Hotels and Resorts 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

      Popular Careers with IHG Hotels and Resorts Job Seekers


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      Interview Tips

      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)


      Quality Assurance Associate

      I had an interview late August, sent a thank you the same day, followed up when they said they would get back to me, and then again a week later and I got no response. I gave up and they just sent me an email saying the position was on hold and they hoped to have an update at the end of the week. I'd still like to see what they might offer me so what could I say in response?



      Have you ever been asked by a recruiter to sign an nda before they can speak to you about a job they're recruiting you for? Mind you they reached out to me

      1 Comment

      Senior Consultant

      I just got an email from Norton that someone ran a reputation report on me. I didn’t run it. I just finished a second round interview yesterday. Do you think it’s HR doing due diligence or a scammer? Is running reputation reports common practice?


      Glassdoor has 4,705 IHG Hotels and Resorts reviews submitted anonymously by IHG Hotels and Resorts employees. Read employee reviews and ratings on Glassdoor to decide if IHG Hotels and Resorts is right for you.