Is IHG Hotels and Resorts a good company to work for?

IHG Hotels and Resorts has an overall rating of 4.0 out of 5, based on over 4,705 reviews left anonymously by employees. 74% of employees would recommend working at IHG Hotels and Resorts to a friend and 67% have a positive outlook for the business. This rating has been stable over the past 12 months.

Does IHG Hotels and Resorts pay their employees well?

According to anonymously submitted Glassdoor reviews, IHG Hotels and Resorts employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at IHG Hotels and Resorts. This rating has been stable over the past 12 months.

How satisfied are employees working at IHG Hotels and Resorts?

74% of IHG Hotels and Resorts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IHG Hotels and Resorts 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

IHG Hotels and Resorts Reviews

4.0

★★★★★

★

74% Recommend to a Friend

89% Approve of CEO

4.0

★★★★★

Recommend to a Friend

Approve of CEO

Elie Maalouf

53 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros

"the employee rate benefit is good if you know where to look for the good bargains" (in 233 reviews)
"Great people and that is what makes ihg great" (in 206 reviews)
"Work life balance is good" (in 131 reviews)
"great culture and focus on development of staff" (in 126 reviews)
"Staff are friendly and helpful" (in 80 reviews)

Cons

"Poor management and under stress most days" (in 163 reviews)
"low salary and far from my home" (in 132 reviews)
"1) Low pay rate compared to the industry standards in my area (for my specific property)." (in 117 reviews)
"Long hours when season is busy but when business is slow you're definitely not getting any at all." (in 81 reviews)
"managers have a problem with be called on the weekends to help solve guests issues." (in 65 reviews)

Ratings by Demographics

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This rating reflects the overall rating of IHG Hotels and Resorts and is not affected by filters.

3.8★Asian (25)

3.4★Black or African American (36)

3.8★Hispanic or Latinx (21)

2.2★Indigenous American or Alaska Native (7)

3.6★White (114)

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Full-time, Part-time

English

Found 4,005 of over 5K reviews

Updated Oct 2, 2023

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5.0
Sept 4, 2023
Great place and amazing people
Revenue Manager
Current Employee
Recommend
CEO Approval
Business Outlook
Pros
Competitive advantage and great opportunity
Cons
City of Toronto needs a clean up
5.0
Jul 10, 2023
Absolutely beautiful place to work, alongside great people
Summer Activities Attendant
Former Employee
Recommend
CEO Approval
Business Outlook
Pros
Absolutely beautiful location, great fellow staff members, staff village is a fun atmosphere. Being in the activities department, everyday was exciting.
Cons
Most staff have to share a room (unless you are management or have a qualification for your role). You eventually will get very sick of the staff buffet.

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Quality Assurance Associate

31m

I had an interview late August, sent a thank you the same day, followed up when they said they would get back to me, and then again a week later and I got no response. I gave up and they just sent me an email saying the position was on hold and they hoped to have an update at the end of the week. I'd still like to see what they might offer me so what could I say in response?

0 Comments

Management

Have you ever been asked by a recruiter to sign an nda before they can speak to you about a job they're recruiting you for? Mind you they reached out to me

1 Comment

Senior Consultant

I just got an email from Norton that someone ran a reputation report on me. I didn’t run it. I just finished a second round interview yesterday. Do you think it’s HR doing due diligence or a scammer? Is running reputation reports common practice?