I applied online. The process took 2 weeks. I interviewed at IHG Hotels and Resorts (Salt Lake City, UT) in Oct 2014
Interview
You take an online assessment then have an over the phone interview. Then you schedule an in person interview. As long as you don't say anything like " The customer was so stupid!" you are almost guaranteed to be hired.
Interview questions [1]
Question 1
Tell me about a time you viewed a problematic situation as an opportunity
