Hyatt Front Desk Agent Interview Questions | Glassdoor
Accepted offer
Negative experience
Easy interview
Application
I applied in-person. The process took 1 week. I interviewed at Hyatt (Mount Laurel, NJ)
Interview
Unorganized interview. Interviewer was late. She asked no good interview questions. Her mind was somewhere else. She made the interview feel very awkward. I took control of interview by telling her about myself and prior experience. I asked her questions about yhe company, and the workflow. 20 minutes later, she hired me on the spot and asked for my Id, and Ss card. She directed me to a drug screening facility. I would say it was a very easy interview.
They asked how I would respond to certain scenarios. What I would do in other scenarios. Overall nothing too hard and why I wanted to work there. They want to make sure you’ll stay calm in all scenarios
I started applying to work for the Hyatt back in 2020 with only two years of experience for a front desk position. Fast forward to now 2024, with nearly 6 years of front desk experience and still can't even land a basic entry level position. Submitted an application, and was automatically denied the very next day, no interview whatsoever.
Apparently six years of experience isn't enough. You need a Bachelor's degree to work the front desk and check people in. Either that or the person at HR is pulling names out of hats.
Interview questions [1]
Question 1
Submitted an application for the front desk. Got rejected 12 hours later with no contact. Even with 6 years of experience.
I applied online. The process took 2 days. I interviewed at Hyatt (Conroe, TX) in Nov 2023
Interview
It was easy, just answer truthfully and say things about yourself and you’re hired. You must bring your id and other personal information about self that will identify you to the employer.
Interview questions [1]
Question 1
What have you done for work in past 2 years?
What qualifications do you have?
Have you helped customers in any unique way?
