I applied online and received a call for an interview within a few days of submitting it. After notifying the front desk I was there, the manager had me wait in the lobby for 10-15 minutes (she was late). She then led me to a conference room for the interview. The process itself was extremely long and lasted about 45 minutes to an hour, much longer than I anticipated for the desired position. The interviewer was kind, but relentless with her questions.
Say you are at the front desk with a long line of check-ins, an angry guest at the front of the line, and the phone is ringing. How would you handle this situation?
In person interview with GM and AGM. Questions related to past work experience that I have on other hotels and how I deal with difficult customers and some hard cases.
The interview was fairly easy. I wasn't asked about random Hyatt information, and the interview was based more around how well I would fit on a team as well as improve customer satisfaction.
Interview questions [1]
Question 1
How do you see yourself fitting on a team, and what are your strengths and weaknesses
I applied in-person. The process took 2 days. I interviewed at Hyatt
Interview
Walked in and picked up a paper copy of the application, and got an interview as soon as I turned it in. They have a drug screening immediately after the interview.
