Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo

      HostGenius

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: HostGenius reviews | HostGenius jobs | HostGenius salaries | HostGenius benefits
      HostGenius interviewsHostGenius Customer Service Support Manager interviewsHostGenius interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Support Manager Interview

      Dec 23, 2024
      Anonymous interview candidate
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at HostGenius in Dec 2024

      Interview

      I had a total of 3 interviews with this company. The interviewer (CEO Charles Mullany) was late for all three meetings. He also changed the meeting time for our full-day working session at 9:30PM the evening before. I was also promised pay for this session but was never paid. Avoid this company.
      HostGenius response
      1y
      Mr Jim Cavill, I really apologize you feel this way. I changed the test project to start 1 hour later and finish the same time (a full day project), as I was trying to get you in during the holidays which was tough. You never completed the test project as you never completed the actual work, you just spoke about problems but did not do the proposal as requested. You actually stated half way during the test project that you were waiting to hear back on another offer so we ended it there to wait. During the wait, a few other applicants moved above you. You stated you wanted to take the role with us, I unfortunately stated I would rather wait for you to hear back from your other role first to ensure you were making the right decision. You then spoke to a fellow CEO I know, insulted him saying he was unprofessional (40+ employees, startup, $7M raised), and said we were not worth your professional time. I can only assume you lost the other offer and are back to stage 1, and I can emphasize how frustrating that must be.