Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Higher One

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Higher One reviews | Higher One jobs | Higher One salaries | Higher One benefits
      Higher One interviewsHigher One Home Based Customer Care Agent interviewsHigher One interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Home Based Customer Care Agent Interview

      Apr 16, 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Higher One

      Interview

      I got an invitation for a phone interview via email. The interviewer asked a few questions then advised me that I would get a job offer via email, receive hire paperwork via email, then I was to submit the hire paperwork via email and fax.

      Interview questions [1]

      Question 1

      How many years of customer service experience do you have?
      1 Answer

      Other Home Based Customer Care Agent interview reviews for Higher One

      Home Based Customer Care Agent Interview

      Jul 13, 2016
      Anonymous employee
      Lytle, TX
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Higher One (Lytle, TX)

      Interview

      Someone called me and asked if I wanted to work there. They got my info off the Career Builder website and they were trying to hire 100 agents to fill jobs. I was the first they called.

      Interview questions [1]

      Question 1

      Had I worked for companies like this before and used the chat for inquiries.
      1 Answer

      Home Based Customer Care Agent Interview

      May 1, 2015
      Anonymous employee
      New Haven, CT
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Higher One (New Haven, CT) in Aug 2014

      Interview

      Required to take an online quiz after reading some materials prior to the phone interview. Thereafter, contacted for a scheduled phone interview to discuss the company and its policies. Interview was pretty straight forward.

      Interview questions [1]

      Question 1

      Why would I be a good candidate for the job?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      BMO Financial Group
      3.5★Compensation and benefits
      avatar
      Citi
      3.6★Compensation and benefits
      avatar
      Morgan Stanley
      3.6★Compensation and benefits
      avatar
      Manulife
      3.8★Compensation and benefits