Customer Service Representative applicants have rated the interview process at Hertz with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 87.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Hertz overall takes an average of 10 days.
Common stages of the interview process at Hertz as a Customer Service Representative according to 6 Glassdoor interviews include:
Phone interview: 19%
One on one interview: 19%
Skills test: 19%
Group panel interview: 19%
Background check: 13%
Other: 6%
Personality test: 6%
Here are the most commonly searched roles for interview reports -
I applied through other source. I interviewed at Hertz (Milan) in Feb 2020
Interview
Colloquio effettuato alla Bit4Job a Milano. Professionali, seri e anche simpatici (3 donne). Mi sono sembrati molto 'umani' e abbiamo parlato sia dei lati positivi che di quelli negativi del ruolo. Mi sono sentito molto a mio agio.
Scheduled online, meet with manager and hired within a week, this was 2022. pretty basic interview, started off as a transporter then bumped up to CSR within 6 months. Nothing anyone can't handle, fairly simple job, you have your good days & bad days.
Lengthy, unprofessional, waste of time, needed to send confidential information over email which could be easily assumed as a scam, spent a lot of time but declined offer in the end
Interview questions [1]
Question 1
Customer service experience and how to solve problems
Very lengthy process. May have to reach out to recruiters to find out status. Three part interview that will last over 1 month possibly. Not much room for salary negotiations unless position has been open for lengthy period.