So I applied for Hertz for a manager trainee position through website. Got a call from a Headquarters in New Jersey. He asked very basic questions about 1: tell me about yourself, 2: any sales/customer services exp and also 3: very basic behavioral questions (sry i cant remember all of them).
Got a call back from a area manager to set up an interview. Interview was scheduled for 9:00 a.m.
Walked in the office at 8:50 a.m. and been told that the area manager was arriving. He came in the office on time but I did not START the INTERVIEW UNTIL 10 A.M. This is one of the things made me write this review. There were a couple of things that I saw in the office that did not go so well. While I was sitting down, I was observing the front desk. There were 3 customers waiting to get helped, but all the employees at Hertz were outside doing something else. That shows you the customers service culture they have.. and it made me realize do you really want to work for a place that leaves your customers hanging? There were a few customers who I saw got very irritated b/c they were not being helped. They had a staff of 5-6 and all of them were outside doing who knows what.
Besides that, I forgot to tell you guys that there was a girl jst before me who got interviewed as I waited in lobby. The manager actually took a pause from the interview for about 15 minutes to go outside to talk to his friend, while the girl was sitting in his office....waiting....& waiting. Talk about unprofessional. She finished at it was my turn, so here hows my interview went:
He asked basic questions:
1: tell me about yourself (basically this questions and talk about your previous work exp)
(there was one thing that I never heard before. As i quit my last job to finish up my degree, he asked ME
"Why dont you go back to your previous job" This is interview... .If i wanted to back to my previous job, I wouldnt applied here BRAHH.. I wanted to say that , but I just said I need a career change.
2:why do you want to work at Hertz? Why cars?
3 SELL ME YOUR CELLPHONE? this is the question that I actually did well. Pretty much sell your cellphone to him/her.
Overall, got a call back for a offer but never responded. WHY? Reasons being if they cant even treat an interviewer well, what do you think is going happen to the CUSTOMERS? My friend also works for Hertz as a mgt trainee, works 50-60 hrs/week, paid $10 OT, get constantly bitched at customers/ managers if you dont meet sales quota, and for what? a promotion? He's been working there for 2 yrs.....same spot. Oh ya I forgot to say that the manager also promised me a promotion within 3-4 months if they feel that you qualified for the position.. TOTAL BULLSNIT.
Overall, if you want to work long hours 50-60+, get paid $10(before taxes), get constantly screamed at by customers and mgt, Hertz is for you. As I seen, there is no upward mobility to company. Everything is handled down by corporate down, but hey whats new though right? Its America.
But if you want to just work there for 1 year, get exp and move on... I guess this is a good resume builder. For me though. as I was sitting in the lobby watching all the customers not being helped, it made me realized what its going be like working for this company... and also how the manager treated everyone like how he left the lady in the interview for 15 mins... while he was chatting it up.t
Don't get me wrong though, this is just my experience. You guys may have a better one or a worst. I am just giving my advice on the how the company runs. Dont run with my words, you guys just have to experience yourself. But for all the reviews on Hertz, it seems like there are alot of negatives vs positives.