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      Hendrix College

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      Help Desk Technician Interview

      Aug 9, 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Hendrix College in Aug 2015

      Interview

      Friendly and effective interview. Interviewer was a supervisor and asked the right questions. Interviewer had a bustling and busy personality, so I had to have answers fairly quickly. Good experience.

      Interview questions [3]

      Question 1

      How do you solve a problem that you lacked the necessary knowledge for?
      Answer question

      Question 2

      Describe a technical problem that you have troubleshooted and solved.
      Answer question

      Question 3

      Are you experienced with solving technical issues over the phone?
      Answer question

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