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      Hastings Direct

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      Related searches: Hastings Direct reviews | Hastings Direct jobs | Hastings Direct salaries | Hastings Direct benefits
      Hastings Direct interviewsHastings Direct Customer Service Advisor interviewsHastings Direct interview


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      Customer Service Advisor Interview

      Oct 21, 2019
      Anonymous employee
      Leicester, England
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Hastings Direct (Leicester, England) in Jun 2016

      Interview

      Telephone interview, Video interview, Face to face interview with competency questions. The face to face interview is quite relaxed and normally involves pictures and word association and customer service role play.

      Interview questions [1]

      Question 1

      Demonstrate a time you had to deal with a difficult customer / situation and how did you handle it?
      Answer question
      avatar
      Hastings Direct response
      5y
      Thanks for your feedback and the review of your positive interview experience at Hastings Direct. Wishing you luck for the future.

      Other Customer Service Advisor interview reviews for Hastings Direct

      Customer Service Advisor Interview

      Sep 21, 2023
      Anonymous employee
      Leicester, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Hastings Direct (Leicester, England) in Oct 2022

      Interview

      The CSA interview was done twice, smooth process and very understanding interviewer that you eventually meet when you resume and will like the work environment. Though you have limited time for the interview but i believe the available time is definitely enough for the task

      Interview questions [1]

      Question 1

      I was aske about my previous experience.
      1 Answer
      avatar
      Hastings Direct response
      2y
      Thanks for taking the time to review your interview experience – we’re pleased you chose to join us and hope you settled in well.

      Customer Service Advisor Interview

      Jul 28, 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Hastings Direct in Jan 2019

      Interview

      There was a phone interview and if successful in that there was then a video interview and finally a face interview if successful in the other two. It was a longer process lasting over a month but they were very flexible when I accepted the job with start times and they were helpful during the interview process you

      Interview questions [1]

      Question 1

      Why do you think you would work well at Hastings?
      Answer question
      avatar
      Hastings Direct response
      5y
      Thanks for your review! If you would like to leave any further feedback please email RecruitmentTeam@hastingsdirect.com

      Customer Service Advisor Interview

      Mar 9, 2020
      Anonymous employee
      Leicester, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Hastings Direct (Leicester, England) in Jan 2017

      Interview

      brief telephone screening role play and fact find one to one interview there was about 4 interviewers, all of whom were not as smart as myself. One of them I realised after a few months of working was just a new starter at the time of my interview LMAO. Anyway I need to make up the word count in here so I sincerely hope that everyone gets a better job than a customer service advisor at hastings lol

      Interview questions [2]

      Question 1

      How do you demonstrate excellent customer service
      1 Answer

      Question 2

      what is your inside leg measurement
      1 Answer
      1

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