I applied through an employee referral. The process took 3 weeks. I interviewed at Grainger (Rice, TX) in May 2010
Interview
I heard of this position from a current employee. The phone interview with HR was easy and I made it to the 2nd round which was a panel interview. Two hours and two groups of 3 panel interviewers. Study hard on situational questions like "Tell me about a time when a customer had a problem with your service or product. What was the situation, what did you say and what was the outcome?". You will have a lot of these questions from the interviewer, so, do some research.
Interview questions [2]
Question 1
Tell me about a time a customer had a problem with your product or service, what did you say, what was the outocme?
I applied through a recruiter. The process took 3 days. I interviewed at Grainger (Northbrook, IL) in Mar 2017
Interview
The hiring process was a pretty smooth transition, I had an email sent to me by a recruiter, I replied to the email and the recruiter called me by phone around 11a and set up a phone interview later that day by 4p with the recruiting specialist, she loved our call and passed me on to the next step. Which was an in person panel interview for the next day with the sales manager, the regional sales manager, and the recruiter I had my initial phone interview with, it was the typical STAR interview questions, but I did well, because I was prepared and I know my experience well! They of course loved me, because I had everyone laughing in the interview! The total interview lasted 40 minutes! Was called that same day by 6:30p and was extended an offer! I accepted!
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult sale? How did handle and what was the result?
They use the STAR process. They ask about a scenario, a task, the action you took and the obtained result. I would suggest to put it in a story like mode where you tell the interviewer little chapters of your professional experience in a succinct fashion
Interview questions [1]
Question 1
Tell me of a time that you helped a colleague with a personal problem and what was the outcome
Received invite from Recruiter, phone interview went well. Then met with District Managers and Account Managers-thought they went very well.Watch out for this Company they conduct many EEOC interviews. Heard thru a mutual friend of one of the DSMs that mine was just that.. Thanks will never get that 4 hrs back..
