Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Gong

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Gong reviews | Gong jobs | Gong salaries | Gong benefits | Gong conversations
      Gong interviewsGong Customer Success Manager interviewsGong interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      Jan 7, 2023
      Anonymous interview candidate
      Phoenix, AZ
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Gong (Phoenix, AZ) in Jul 2022

      Interview

      Zoom interview, but I could tell from the beginning there was something, a hard skill, I was missing so they were not really interested. I am not sure what the tool or skill was...

      Interview questions [1]

      Question 1

      What excited you are working at Gong?
      Answer question

      Other Customer Success Manager interview reviews for Gong

      Customer Success Manager Interview

      Jan 27, 2022
      Anonymous interview candidate
      Boston, MA
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Gong (Boston, MA)

      Interview

      Really disappointed with my experience with Gong, I use their product and think it’s great. I didn’t officially apply for the role but was contacted by the recruiter for an exploratory chat. After a couple of questions around my background, the recruiter immediately decided that I should be put forward for a less senior role despite my experience and I didn’t get a chance to ask a few questions and the recruiter said they had to run and could only answer 1. Although I didn’t officially apply, I received a rejection email which I find insulting especially as this was meant to be an exploratory chat.

      Interview questions [1]

      Question 1

      What types of customers do you manage?
      Answer question
      8

      Customer Success Manager Interview

      Aug 11, 2021
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Gong in Jul 2021

      Interview

      Spent 30 minutes talking to the recruiter, who started the conversation by saying "your current company uses Gong, so I don't have to tell you about us" and then diving into asking me questions. Considering the job market and options that employees have, the lack of even attempting to tell me what's so great about Gong was offsetting. It was almost the attitude of "we're great and I shouldn't have to sell you; everyone should want to work here". I was also asked 3 different times in 30 minutes how many accounts/how much ARR I manage, which made it seem like the recruiter wasn't even paying attention. Set up the next call to meet with the hiring manager, but I ended up canceling because the experience was lackluster.

      Interview questions [1]

      Question 1

      How many accounts do you manage/how much ARR
      Answer question
      8
      avatar
      Gong response
      4y
      Thank you for your feedback on your experience with our recruiting team. I am sorry to hear that it was not a great one. I have flagged this to our recruiter -- your feedback helps us improve and I truly appreciate it. Our goal is to create raving fans, including candidates, and we clearly fell short here. We'll do better. Emily Campana -- VP Talent Acquisition, Gong

      Top companies for "Compensation and Benefits" near you

      avatar
      SAP
      3.9★Compensation and benefits
      avatar
      Capgemini
      3.7★Compensation and benefits
      avatar
      Salesforce
      4.4★Compensation and benefits
      avatar
      Cisco
      4.0★Compensation and benefits