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      Supportocat (Support) Interview

      Feb 23, 2015
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at GitHub

      Interview

      During my last year in uni I found an opening on their jobs page and decided to apply. The process started with a short email explaining why I think I'm a good fit for the job. After that I was added to a GitHub organization for supportocat tryouts. There were 5 support issues and I had to answer each to the best of my abilities. I then went through a Google Hangout screening where two "senior" supportocats chatted with me. In the end I was told I did well but the offer went to someone with more experience. I'm not sure if you would continue to on-site interviews like how potential developers do. Overall, it was one of the most comfortable interview processes I've been through and I was glad I gave it a shot. They did a great job of making me not feel stressed and anxious, which is what interviewing typically is for me.

      Interview questions [1]

      Question 1

      Was asked several support questions (through GitHub Issues) and several behavioural questions (in video chat). I won't spoil the more interesting questions, but a typical question you can expect is something along the lines of "why are you a good fit for this role?".
      Answer question
      11