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      Gartner

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      Client Service Specialist Interview

      Aug 31, 2019
      Anonymous interview candidate
      Fort Myers, FL
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Gartner (Fort Myers, FL) in Aug 2019

      Interview

      The interview wasn't that difficult, but they asked many behavioral questions that you should prepare for. I thought I did well enough to pass the phone screen, since I gave very good answers and they were what any employer would like to hear. I waited for feedback after the interview and they took so long just to tell me that I didn't pass. I just recently graduated from college, so i don't have too much experience and they don't give me a chance at all to prove myself. This makes no sense as I did everything correctly and gave good detailed answers. Waste of time applying to this place as they don't care about recent grads. They expect people to be perfect even though this position is not rocket science. I went to college thinking employers cared but they just don't. The fact that they say you need a bachelor degree is just a filler to make it look like they hire good people. I did my research on the company and practiced for hours just to get turned down. They don't care about my time and want amazing answers when they set specific time for the interview and use the most basic questions. They need to invest in there hiring process and stop wasting peoples time. They think there hiring the right people when its just people with a little bit more experience and little skill. At least give me actual feedback of why I wasn't hired instead of the same automated email saying you found someone with better qualifications. These recruiters need to train better and stop being so bias and picking out their favorite based on unrelated information on the position. The recruiters are not helping out the company instead making it worse. Don't recommend applying if you are a recent grad, as they just want a perfect individual with top tier skills for a low level position.

      Interview questions [4]

      Question 1

      What do you know about the company?
      Answer question

      Question 2

      Why do you want to work here?
      Answer question

      Question 3

      Tell me a time when you went above and beyond in customer service?
      Answer question

      Question 4

      Tell me about a challenging time under pressure?
      Answer question