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      Gartner

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      Client Relationship Associate Interview

      Dec 3, 2016
      Anonymous interview candidate
      Declined offer
      Negative experience

      Other Client Relationship Associate interview reviews for Gartner

      Client Relationship Associate Interview

      Dec 1, 2020
      Anonymous employee
      Fort Myers, FL
      Easy interview

      Application

      I applied in-person. The process took 7 weeks. I interviewed at Gartner

      Interview

      I liked the people. I must have met 7 or 8 gartner employees and they were all nice, engaging people. The Egham office vibe wasn't great though. Maybe that's just me. In terms of the interview - my experience matches the other reviews here. First a screen call (45 mins), then one call with HR (1 hour) , then a first live interview (1 hour 20), then a panel presentation (1hr 30) I also got to meet a team member one to one before the panel. That was helpful. At no stage was I challenged and the process was laid out clearly from start to finish on glassdoor and through clear ish instructions. Overall I thought the process was drawn out for no reason. I kept on getting congratulated for making it 'this far'. They use an American style outdated STAR interview technique which is also used by the civil service (take from that what you will). I can't tell if they are just desperate for people or just so keen on processus that there are 'right' answers to their interview questions. Either way, I kept on having to force myself to not just feed them the answers they clearly wanted. If you want a job here - I think it's quite easy. Just follow the advice on glassdoor and the email instructions. You'll need to invest some time as the interview process is insanely drawn out and you'll need to have some prepared answers. The offer was OK but not great. No counter offer when I declined. I'm surprised at how easily they let someone walk away after so many hours. I imagine they have lost a lot of good people over the years for the sake of 4-5k. Then again, an extra £20k wouldn't have got me to accept the offer, so who knows

      Interview questions [1]

      Question 1

      All questions revolve around 5 or so premises. Such as good customer service, challenges of their clients, product line etc. Nothing difficult and clearly laid out
      Answer question
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Gartner (Fort Myers, FL) in Oct 2020

      Interview

      4 interviews -- 1 informal, informative overview of the position with generic questions to evaluate whether or not your skillset aligns with the position; 2 case studies that were fairly straightforward and simple; 1 panel interview with a presentation on "why Gartner." My advice is to show up with a few answers in your back pocket for any potential behavioral questions. The panel interview is a "why Gartner" but it is also a "why YOU," so don't be afraid to show off a little bit, this is your time to shine in front of potential coworkers. They make this interview process so that by the end of the 4th interview, it is apparent if there is a mutual fit for the position. Everyone I spoke to throughout was very insightful about their experience and got me excited about the role. Reading other Glassdoor reviews was really off-putting for the company and almost deterred me away entirely, but I see a promising opportunity.

      Interview questions [1]

      Question 1

      Tell me about a time you went above and beyond for a customer? Tell me about a time you had a disagreement with a manager and how you handled it?
      Answer question
      1

      Client Relationship Associate Interview

      Jul 8, 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Gartner

      Interview

      It was harder than expected as the 2nd round - the face to face interview with HR. It lasted abut 1 hour. I would highly recommend to research very well about the company, dig into it what they do, know the JD well. Lots of behaviour questions were asked, and they're looking for very precise/specific examples in your answers, not general ones. Spend some time building your own stories relevant to the JD.

      Interview questions [1]

      Question 1

      Tell me your toughest customer & how you handled them.
      1 Answer

      Client Relationship Associate Interview

      Oct 14, 2017
      Anonymous interview candidate
      Egham, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Gartner (Egham, England) in Aug 2017

      Interview

      I was contacted by two recruiters at two different times following my applications. The first time the recruiter went silent for 3 weeks after the first interview and I was informed I hadn't made the cut following a lot of follow-up emails from my side. The second time the recruiter told me I would have moved to the second step but I didn't receive any call at the scheduled time. I emailed the recruiter to follow up and I was told the call had been forwarded to the voicemail (which is strange as I received several calls). I tried to reschedule but the recruiter went silent again. They call from a withheld number, which give a flair of unprofessionalism.

      Interview questions [1]

      Question 1

      - what do you know about Gartner? - Why this role? - Your skills and where do you see yourself in 5 years?
      1 Answer