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      Sales Associate Interview

      Sep 12, 2015
      Anonymous employee
      Sherman Oaks, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Gap (Sherman Oaks, CA) in Sep 2015

      Interview

      I applied online like everyone else and was called about a week later to come in for a group interview. I arrived at the store a bit earlier then the scheduled time just so I could scope out the environment. I saw that there were 5 of us total and the assistant manager came out and took us to what I'm assuming was the stockroom. She had us sit down on seats that were arranged to look like a semi-circle. She asked us basic questions such as "What does customer service mean to you?", "Tell me about your past work experience.", etc. We each answered one at a time starting from the person that was nearest to her. The group interview was great because we were given the chance to think about our answers while someone else was giving theirs. After the interview she lead us back out and we were told that she'd be giving some of us a call for a second interview with either herself or the general manager. A few days later I received a call for a second interview with the general manager. I was given about a day's notice before coming back in. The second interview was one-on-one with the general manager and it took about 15 minutes. She asked similar questions but more in depth. We talked about my past experience and asked why I was interested in the job. Everything went smoothly as I was less nervous and at the end she told me I should expect a call the following day. It was the next day and just as she said the assistant manager offered me the job! Overall, it was a good interviewing experience and my only tips would be to research a little bit about the company itself and its policies and also remember to ask questions! You'll also leave a lasting impression if you differ your answers from everyone else's during group interviews.

      Interview questions [4]

      Question 1

      Tell me about yourself.
      Answer question

      Question 2

      What is customer service?
      Answer question

      Question 3

      Who is the Gap customer?
      1 Answer

      Question 4

      Is there anything else you'd like to leave me with before we end this interview?
      1 Answer

      Other Sales Associate interview reviews for Gap

      Sales Associate Interview

      May 26, 2026
      Anonymous interview candidate
      Los Angeles, CA
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Gap (Los Angeles, CA)

      Interview

      Group interview with other candidates with the store manager. Arrive at the store and wait for other candidates. Then interview happens in break room and it lasted roughly about 30-60minutes

      Interview questions [1]

      Question 1

      How would you handle a difficult customer?
      Answer question

      Sales Associate Interview

      May 7, 2026
      Anonymous interview candidate
      Los Angeles, CA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Gap (Los Angeles, CA)

      Interview

      It was a group interview of about 10-12 people. If I remember correctly they take you to the back, the stock room, and ask almost everyone the same question. The interview lasted about 30 minutes.

      Sales Associate Interview

      Apr 29, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Gap

      Interview

      It was very easy, one in person interview with the general manager and then I was accepted! Mainly personality and behavioral questions were asked, and I think enthusiasm on my end helped the most.