I applied online. The process took 4 weeks. I interviewed at Gap (San Francisco, CA) in Mar 2018
Interview
It is a group interview (Pre-Covid). Generally there are a bunch of different interviewees and interviewers. It is Intimidating if you don't outshine the rest of the group. Maybe not for the timid souls.
Interview questions [1]
Question 1
What was your most difficult customer? and how did you solve the problem?
Group interview with other candidates with the store manager. Arrive at the store and wait for other candidates. Then interview happens in break room and it lasted roughly about 30-60minutes
It was a group interview of about 10-12 people. If I remember correctly they take you to the back, the stock room, and ask almost everyone the same question. The interview lasted about 30 minutes.
It was very easy, one in person interview with the general manager and then I was accepted! Mainly personality and behavioral questions were asked, and I think enthusiasm on my end helped the most.