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      GLL

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      Customer Service Representative Interview

      Apr 27, 2018
      Anonymous employee
      Belfast, Northern Ireland
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at GLL (Belfast, Northern Ireland) in Mar 2015

      Interview

      Applied online through the GLL website. I was contacted soon after by email to arrange interview. There were two people on the panel 1 male 1 female. Interview lasted around 30 minutes but was not uncomfortable. Decision was made within a few days.

      Interview questions [5]

      Question 1

      What are the 4 pillars?
      Answer question

      Question 2

      What do you know about equal opportunities?
      Answer question

      Question 3

      what do you know about GLL?
      Answer question

      Question 4

      How would you record footfall?
      1 Answer

      Question 5

      What IT systems are you familiar with?
      Answer question

      Other Customer Service Representative interview reviews for GLL

      Customer Service Representative Interview

      Nov 10, 2022
      Anonymous employee
      Belfast, Northern Ireland
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at GLL (Belfast, Northern Ireland) in Nov 2022

      Interview

      The interview process was very straightforward. It was carried out by 2 managers of the company. They were very chatty and relaxed, they made me feel completely comfortable and at ease. They asked about 6 questions in relation to the role and the company and then asked about my own flexibility. Nothing to difficult, just do research on the company

      Interview questions [1]

      Question 1

      What do you know about GLL? How would you handle complaints? What skills and qualities do you have that would help you in this role?
      Answer question

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