Applied on Indeed. Got a phone call about a week later. Caller ID was from California. The message was from a recruiter who sounded very young, and she rushed through a brief message so quickly I had to replay it twice to catch "Frontier." The return phone number was almost unintelligible but was a local (Denver) number, so the CID data was useless. Recruiters usually follow a phone message with email, so I waited. When none came, I listened to the message repeatedly to extract what I hoped was the right return number. It was. The recruiter, who sounded and spoke like a young teen, set up a Zoom interview with the department manager. Email for that followed. The interview was standard, questions about my experience with technical documentation update and use of FrameMaker. The manager emphasized that no matter what any listing said, the pay was $45k... rather low, overall, for the field and full-time. Several days later, the same recruiter called, same CID from California, another very rushed and unintelligible message about an in-person interview. Again I waited a bit for email; none came. I again deciphered the phone number (I'd tossed my notes on this job) and almost made a mistake calling back but my phone popped up a similar number I recognized as correct. I was invited to an "in person interview" at Frontier's HQ near Denver Airport. Despite starting to offer several slots, some more convenient due to commute traffic and time of day, I was then offered a take-it-or-leave-it of Monday at 9 am. I was then told part of the interview would be a writing test, so it was essential to be on time. The email that followed then insisted I arrive 15 minutes early, so there would be plenty of time for the test. So I arrived at the location at 8:45. Parking was directly in front of the building. However, the door was security-locked and there was no one in the guard station. An employee arriving for work let me in after several minutes and pointed to an auto-sign in kiosk. As I was completing that, the guard ambled back in from somewhere in the building. The manager came down to get me and was fairly... brusque about my being late, saying she'd had to go look to see if my car was in the lot (employees are mostly remote, there were no other cars in the lot). I explained the door delay and that got a wordless response. I was taken to a conference room with a laptop, where I took three short writing and editing tests, using FrameMaker. They were of appropriate focus and difficulty and I am pretty sure I did well on them. And that was it; there was no interview to follow. The entire visit, at a somewhat inconvenient time, with a demand that I arrive early, was for 15 minutes of assessment test. I have had no further contact in two weeks. However, the low pay, dull nature of the work (updating flight crew documents) and warning that a return to office was in the works, made the position unappealing. The overall vibe of disorganization, lack of courtesy/respect and 'chaos' would prevent me from taking an offer; I have had that vibe before and always come to regret ignoring it. The marked unprofessionalism of the recruiter (who had an obviously temporary/vendor email username) should have been enough for me to decline the first interview, but sometimes such things are worth working through. This time, it was not.

I was contacted by an HR representative to set up an in-person interview with the Manager and Director of the department. At the in-person interview, the Manager and Director each had a set of standard questions. The whole thing took about 30 minutes. About a week later, I received an offer email from HR.